Cancellation Policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days, starting from the day on which you or a third party designated by you, other than the carrier, took possession of the last goods.

To exercise your right of withdrawal, you must inform us, Active Nutrition International GmbH, c/o Dirks-fulfillment GmbH, Wilhelm-Sinsteden-Straße 5, 47533 Kleve, Germany, phone number: +49 (0) 89 5020071, email address service@powerbar.eu, by means of a clear statement (e.g., a letter sent by mail, fax, or email) regarding your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, though its use is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.

Consequences of Withdrawal

If you withdraw from this contract, we must refund to you all payments we have received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery option we offer), without undue delay and no later than fourteen days from the day on which we receive notice of your withdrawal from this contract. We will use the same payment method you used for the original transaction for this refund, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever comes first.

You must return the goods to us without delay and, in any case, no later than fourteen days from the day on which you notify us of your withdrawal from this contract,

Active Nutrition International GmbH
c/o Dirks-fulfillment GmbH
Wilhelm-Sinsteden-Straße 5
47533 Kleve

or hand them over to us. The deadline is met if you ship the goods before the fourteen-day period expires. You are responsible for the direct costs of returning the goods, unless you use the return label provided by us.

You are only liable for any loss in value of the goods if this loss in value is attributable to handling of the goods that goes beyond what is necessary to assess their nature, characteristics, and functionality.

The right of withdrawal does not apply to the following contracts:

• Contracts for the delivery of goods that are likely to spoil quickly or whose expiration date would be quickly exceeded;
• Contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been broken after delivery.

To exercise your right of withdrawal, you can download this Withdrawal Policy here as a PDF and use the sample withdrawal form in the attachment, although this is not required.