Refund policy

Right of Withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the last item(s).

To exercise your right of withdrawal, you must inform us, Active Nutrition International GmbH, c/o Dirks-fulfillment GmbH, Stadtweide 13, 46446 Emmerich, Germany, phone number: +49 (0) 89 5020071, email address service@powerbar.eu, of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by mail, fax, or email). You may use the attached sample withdrawal form for this purpose, though its use is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.

Consequences of Withdrawal

If you withdraw from this contract, we must refund to you all payments we have received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery option we offer), without delay and no later than fourteen days from the day on which we receive notice of your withdrawal from this contract. We will use the same payment method for this refund that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs first.

You must return the goods to us,

Active Nutrition International GmbH
c/o Dirks-fulfillment GmbH
Stadtweide 13
46446 Emmerich

. The deadline is met if you ship the goods before the fourteen-day period expires. You are responsible for the direct costs of returning the goods, unless you use the return label we have provided.

You are only liable for any loss in value of the goods if this loss in value is attributable to handling of the goods that goes beyond what is necessary to assess their condition, characteristics, and functionality.

The right of withdrawal does not apply to the following contracts:

• Contracts for the delivery of goods that are likely to spoil quickly or whose expiration date would be quickly exceeded;
• Contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been broken after delivery.

To exercise your right of withdrawal, you may download this withdrawal policy here as a PDF and use the sample withdrawal form attached; however, use of this form is not mandatory.