What does “short best-by date” mean? A short best-by date means that the product can only be kept for a limited period of time—for example, less than 4 months. The quality remains good, but the best-by date is nearing its end.
Are products with a short best-by date still safe to consume? Yes. The best-by date is not an expiration date. It indicates the date until which the product will retain at least its typical quality. We carefully inspect all items before shipping. They are in perfect condition and safe to consume.
Why are products with a short best-by date cheaper? Since the best-by date is approaching, we heavily discount these items to avoid excess inventory and contribute to food rescue. You benefit from attractive prices.
Are there any differences compared to regular products? No. The products are identical to regular items—same recipe, same quality, same performance. The only difference is the shorter best-by date.
Can I return or cancel orders for best-before products? Best-before products are excluded from cancellation, as we clearly state the best-before date and the reduced price is based on this information.
Where can I find the exact best-before date for the product? You can find the exact best-before date directly on the product page. We display it there clearly and prominently so you know exactly until when the product is best before. Otherwise, for most products (e.g., bars, gels), you’ll find the best-before date on the back of the packaging; for powder containers, it’s on the bottom of the container. See images.
Why do you offer products with a short best-by date? Because we want to conserve resources. Offering best-by-date items reduces food waste—and at the same time allows you to buy high-quality products at a special price.
Are best-before items shipped together with regular items? Yes, best-before items are shipped together with regular products in a single package, just as usual.
Can I apply additional discounts when purchasing best-before products? Best-before products are usually already heavily discounted. Therefore, they are usually excluded from additional discount codes.
How often are there new best-before date deals? We update our best-before date deals regularly—depending on which products are currently approaching a shorter best-before date. It’s worth checking back often!
What does the LOT number mean? The LOT number is the product’s unique batch number. Itrefers to all relevant production data, such as the manufacturing date, and allows us to precisely identify the product.
How does the LOT number ensure the traceability of my products? Using the LOT number together with the product name, we can uniquely assign your shipment to a production batch. This enables seamless traceability—which is important for audits, quality controls, or in the event of a complaint.
Where can I find the LOT number? You can find the LOT number on the back of the product packaging or on the bottom of the can, as well as on the delivery slip for your shipment.
